Benefits of Loyalty

Loyalty programs are one of the most important supporters behind successful companies for employees, end-users, customers, dealers and agencies to carry out them with the advantages of loyalty.

Loyalty programs that continue to evolve day by day and adapt to the innovations brought by the digital world must establish integrity with mobile applications, use data Big Data and CRM effectively, have a digital platform that allows instant rewarding, instant feedback to catch up with global trends. It is enough to look at the development of smartphones in a short time to understand the change. It is important that the loyalty programs follow this change!

Changes in the behavior of employees and customers and the presence of the millennium generation in both working and social life play an important role in the change of loyalty programs. Taking into account such changes that shape the operation of Loyalty applications, we determine the framework of our loyalty programs for both dealers, employees and end users.

As long as companies have the loyalty program for a long time, the benefits of loyalty will appear so much and the result will be so effective, so choosing long-term loyalty programs offers more advantages. First of all, loyalty studies can be carried out in the target group as a result of the data obtained through loyalty programs which provide a great benefit in terms of data collection.

Gaining competitive advantage over competing companies is a common point in all loyalty programs… The benefits of loyalty based on employees can be listed as follows:

Increases employees’ loyalty, makes a sense of belonging, increases employee satisfaction and performance, performance management becomes easier, creates a culture of appreciation within the company, promotes corporate reputation, increases internal communication and helps talented employees stay in the company.

Loyalty programs for dealers and agencies increase firstly sales and profitability of the company, enable dealers to know their brands better, connect, socialize and interact together, increase the motivation and performance of dealers and sales representatives; allows campaigns to be created on a regional, product or member basis.

The benefits of loyalty programs for the end user, customers, can be listed as follows; it increases customer satisfaction and loyalty, creates natural brand ambassadors and increases brand awareness, raises company revenues and profits, ensures loyal customers to return more and spend more.

As Biggloyalty, based on the loyalty programs we offer to our customers, dealers, agents and employees, we can provide loyalty projects to meet the needs of companies, provide consultancy, provide software support and infrastructure services including the reporting and analysis panel, use the power of mobile and we can create special opportunities and advantages for your company by offer ing more than 25.000 gift options in more than 30 main categories.